Serving our clients’ needs from day one, we provide complete book publishing, design, and marketing services tailored to each author’s goals. Our team focuses on delivering professional quality at every stage, ensuring each book is refined, well-presented, and positioned to reach the right audience with clarity and purpose. We deliver results authors can consistently trust. Amz Publishing Experts is an independent service provider offering publishing assistance. We are not affiliated with, endorsed by, or associated with Amazon, Kindle, or Kindle Direct Publishing (KDP). All trademarks belong to their respective owners.

Terms and Conditions

By accessing or using this website and our services, you agree to these terms and conditions. If you do not agree with any part of these terms, please discontinue using our website or services.

If you are below the legal age of consent in your area, you are not permitted to access or use this website or our services. By placing an order or making a payment, you confirm that you meet the legal age requirements to purchase our services and that you have thoroughly read, understood, and accepted these terms and conditions, forming a complete agreement between you and AMZ Publishing Experts.

Definitions

“Website” refers to all online content hosted on AMZ Publishing Experts’s website.
“Customer,” “You,” or “Your” denotes any individual placing an order for services or products, either for themselves or another party.
“Company,” “We,” or “Our” refers to AMZ Publishing Experts, a registered entity under U.S. law.
“Product” includes all services and products provided by AMZ Publishing Experts per the Customer’s Order.
“Order” is any request for services or products made via phone or email, confirmed by payment through credit card, cash receipt, or bank transfer.

REFUND POLICY

If the Client requests a refund before the Service Provider starts working on the project, 100% of the payment will be refunded (transaction charges will be deducted). We do our best to support the client and meet their demands. However, in case the resources are mobilized, the customer is not eligible for a refund. Since our team always works with the client to fix any concerns, our first priority will be facilitating customers with the required revision(s). Refunds, if issued, take 5 to 15 days to appear on the customer’s end. A processing fee of USD 250 or 5% of the order amount (whichever is greater) will be applied in all situations. The support staff will offer confirmation of acceptance for the refund request, which can only be submitted using the original payment method used when placing the transaction. You will also get a refund message via the email address you gave at the time of checkout. Please note our refund policy in the following instances:

Change of Mind

We do not refund the amount once the project is initiated by our team. Our project managers review the smallest details with the clients before assigning the projects to relevant teams. Thus, we don’t facilitate refunds in case of a change of mind after order placement.

Low-Quality Delivery.

On a delivered product, a customer can only claim a refund under this reason once all the following options are exhausted:

A. If the delivered product does not meet the customer’s requirement as documented at the time of order placement even after revisions.

B. We are devoted to providing 100% satisfaction to our clients and give limitless changes to guarantee satisfactory delivery. We assign, and re-assign your job to ensure total satisfaction. Reserve FREE Pages for the future, but of the same worth, which you may use at any moment. Suppose we are still unable to provide what you requested. In that case, a refund will be issued based on a mutually agreed-upon proportion (but only when the delivery is completely off the mark).

Late Delivery.

We believe in “On Time Delivery.” However, suppose we fail to deliver the requested service on time after at least three tries from your side to reach us. In that case, your refund will be granted if it is shown by documentation evidence that the late delivery was the company’s fault. However, the company believes in sustainable employee dealing. Therefore, we give our team 10 to 15 days of grace time to deliver the project, depending on the nature of the incident that caused the delay in project completion. Also, in case of a refund, we deduct the amount from the total refund to compensate our team for the effort invested in the completed part of the project.

External Influences.

External influences include natural disasters and calamities, which can hinder the project, and these instances are out of our control. Thus, any delay or disconnection of communication will not lead to a refund or refund claim.

Refund Time Frame.

The time frame for a refund is under 10 days of first submission or order delivery, subject to no revisions a vailed. The company is not entitled to entertain a refund claim after the set time frame.

A. Customers must consider the deadline for claiming a refund at the time of order placement.

B. In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc.

C. No refund will be issued based on a low word count.

Copyright & Personal Use

The Products delivered to You are completely original content. The full copyright to the Products and other materials delivered to you is retained by you and you alone. You agree to indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may make of any material available made available to you by Company. Any unauthorized use of the delivered Products and/or content of this Website may subject you to civil or criminal penalties.

No Plagiarism

We do not condone, encourage, or knowingly take part in plagiarism or any other acts of fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly allow any Customer to commit plagiarism or violate copyright laws.

Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other material received from our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.

Revision Policy

Editing Orders

We will revise edited content to resolve any objective or technical errors. Additional revisions are provided at the Company’s discretion if no such errors remain.

Crafting, Orders

Revisions will be made to sections of content until approved by the client. Once approved, further revisions are charged at an editing rate.

Limitation of Liability

AMZ Publishing Experts, along with its affiliates, employees, and partners, disclaims any liability for issues arising from the use of this website or our services, including technical failures, delays, or typographical errors. You agree to indemnify and hold us harmless from any claims resulting from your use of our services, including attorney fees or third-party claims arising from your use of our products or violation of these terms.

For crafting orders, revisions to specific sections will continue until the client’s approval, after which further changes will be subject to an editing rate.

AMZ Publishing Experts shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from or in any way connected to the use of this website or any information provided herein. This limitation may vary depending on state or jurisdictional restrictions.

Amendments

You acknowledge that AMZ Publishing Experts may update these Terms and Conditions as necessary. We recommend checking this section periodically, as any changes will be reflected here.

Amz Publishing Experts is an independent service provider offering publishing assistance. We are not affiliated with, endorsed by, or associated with Amazon, Kindle, or Kindle Direct Publishing (KDP). All trademarks belong to their respective owners.

Terms & Conditions